Frequently Asked Questions (FAQ)
Gluten Free Support Videos
What do I feed ‘Oscar’ my gluten free Starter?
Do I have to always weigh my GF Starter?
When should I use my GF Starter?
How long can my GF Starter stay on the bench?
What does overproofed and underproofed mean?
What can I do if I have too much GF Starter?
How do I get the best GF bread bake?
How to score your Sourdough.
What’s the best way to store my mixes and flours?
Can I make smaller loaves with my mixes?
Tools & Accessories support videos.
What Sourdough tools should I use?
Loaf tin or Dutch Oven?
What is a Banneton?
How do I use a bread bow knife?
Can I change or add to my current order?
Contact our customer service team asap and if your order hasn't shipped we are more than happy to add products for you.
hello@sourdoughmumma.com
How can I refer a friend?
On the top right of our menu bar is 'become an affiliate'. It is free and easy to join. Get up to 10% in commissions on successful referrals. We love having sourdough superstar fans and why not get paid for it too!
Shipping
Our shipping is a flat fee of $15 Australia wide.
If you are overseas please contact us via the contact page and we can quote you a price for international shipping.
We are located on the Sunshine Coast, QLD and if you are local please contact us to arrange pick up. We would love to see you and say hi!
Delivery Times
Please allow 5-10 business days depending on your location for your shipment to arrive. We send with Aus-Post and Sendle, you will receive tracking information via email once your package has left us.